What are my shipping options?
Orders are shipped FOB Providence, RI, or factory, at the discretion of Furry Friends RI unless otherwise agreed to by Furry Friends RI. Orders are usually processed, packaged and shipped the same
day if received by 4:00pm EST. Orders are shipped UPS with prepay and
add shipping and handling charges.
Hazardous Product Shipments
Any products or materials
considered hazardous for shipping will require special packaging;
handling and additional shipping charges will apply. Some shipping
restrictions may apply. Confirm at time of order.
Claims
We take special care to properly
pick, pack, check and ship every order. We encourage you to inspect
each shipment as soon as it arrives. On rare occasions, a package may
be damaged or lost in transit. Any claims for shortages, damage, or
errors in shipment must be made within 15 days from the invoice date.
Local Safety Standards & Regulations
Products sold are designed to meet
stated U.S. safety standards and regulations. Because local safety
standards and regulations vary, we cannot guarantee that our products
meet all requirements in each locality. Furry Friends RI does not
assume any responsibility for compliance with such safety standards and
regulations in those localities in which the products will be shipped,
sold and used.